What We Treat
Specialist care across every stage of childhood
From the newborn period through to adolescence, Haven Paediatrics provides expert assessment and management for a wide range of paediatric conditions.
Newborns & Infants
0 – 18 months
The early months of a child’s life are among the most critical — and often the most anxiety-provoking for new parents. Dr Norman provides specialist assessment and management for newborns and infants, offering families the reassurance of expert guidance during this important period.
Whether you’ve been referred following a hospital stay, have ongoing concerns about your baby’s growth or feeding, or simply want a specialist to assess something that doesn’t feel right — Haven is the right place to start.
Common Presentations
- Feeding difficulties
- Reflux & colic
- Unsettled behaviour
- Growth & weight concerns
- Jaundice
- Neonatal follow-up
- Sleep difficulties
- Eczema & skin conditions
- Tongue tie assessment
- Hip surveillance
- Early developmental checks
- Apnoea concerns
General Paediatrics
All Ages
Dr Norman provides comprehensive general paediatric care for children of all ages — from toddlers through to teenagers. General paediatric appointments cover the full range of medical concerns a child may face throughout childhood, assessed with the benefit of specialist training and longitudinal knowledge of your child’s history.
Haven’s model is built for continuity. Rather than seeing a different GP or specialist at each visit, families who choose Haven develop an ongoing relationship with Dr Norman — allowing for more thorough, context-aware care over time.
Common Presentations
- Asthma & respiratory conditions
- Allergies & eczema
- Recurrent infections
- Ear, nose & throat concerns
- Urinary tract infections
- Constipation & bowel concerns
- Enuresis (bedwetting)
- Growth & weight concerns
- Headaches & migraines
- Anaemia
- Gastrointestinal concerns
- Routine health checks
Neurodevelopmental
All Ages
Developmental and behavioural paediatrics is an area of particular clinical interest for Dr Norman. She has extensive experience in the comprehensive assessment and ongoing management of children with neurodevelopmental conditions, learning difficulties, and behavioural concerns — working closely with families, schools, and allied health professionals to build integrated care plans.
Assessment at Haven is thorough and unhurried. Dr Norman takes the time to understand the full picture — not just the presenting concern, but the child’s history, environment, and family context — before reaching conclusions or recommending pathways forward.
Common Presentations
- Autism Spectrum Disorder (ASD)
- ADHD & ADD
- Global developmental delay
- Speech & language delay
- Fine & gross motor delay
- Learning difficulties
- Anxiety & emotional concerns
- School refusal
- Behavioural difficulties
- Sleep disorders
- Sensory processing concerns
- Giftedness & twice-exceptionality
For Parents
What to know before you come
Everything parents need to prepare for a visit to Haven Paediatrics — from getting a referral to understanding what happens after your appointment.
Getting a Referral
A valid GP referral is required to access Medicare rebates for your specialist consultation. We recommend visiting your regular GP first — they can provide a referral addressed to Dr Erin Norman at Haven Paediatrics. The referral letter will typically include a summary of your child’s current concerns, relevant medical history, and any investigations already undertaken.
A GP referral is valid for 12 months and covers all consultations for the same condition within that period. A referral from another specialist is valid for 3 months. You are welcome to book without a referral, however Medicare rebates will not apply and the full consultation fee will be payable.
Your First Appointment
Initial consultations at Haven are 40–60 minutes long. This extended time is intentional — Dr Norman takes a thorough history and gets to know your child and your family before reaching any conclusions. You won’t feel rushed, and you’ll have time to raise every concern that has been on your mind.
During the consultation, Dr Norman will review your child’s developmental history, current concerns, relevant medical background, and family context. At the end, she will discuss her clinical impression and outline any recommended next steps — whether that’s further investigations, a follow-up appointment, or allied health referrals.
What to Bring
Please bring your child’s Personal Health Record (Blue Book), your referral letter, Medicare card, and any previous specialist reports, school letters, or therapist assessments. If your child has had recent blood tests or imaging, please bring those results too. A list of current medications including dosage is also helpful.
For developmental or behavioural appointments, school reports, previous NAPLAN results, speech pathology assessments, and any occupational therapy reports are particularly valuable. Don’t worry if you can’t gather everything — bring what you have and we’ll work with it from there.
Fees & Billing
Haven Paediatrics is a private billing practice. Consultation fees vary based on the complexity and length of the appointment. A Medicare rebate is available with a valid GP or specialist referral — you will pay the gap between the clinic fee and the Medicare rebate amount. Contact our reception team for the current fee schedule.
Payment is required on the day of your appointment via EFTPOS, credit card, or cash. We are unable to process your Medicare claim directly, but you can lodge it through the Medicare app, myGov, or at a Medicare service centre — this is usually straightforward and can be done on the same day.
Developmental Concerns
If you’re concerned about your child’s speech, language, movement, attention, behaviour, learning, or social development — a paediatric consultation is the recommended first step. Many processes, including NDIS access, ASD or ADHD diagnosis, and school support plans, begin with a paediatrician’s assessment and clinical report.
Dr Norman will take a detailed developmental history and observe your child directly during the consultation. If further formal assessment is needed — such as a multidisciplinary ASD assessment or psychoeducational testing — she will discuss the recommended pathway and refer to appropriate specialists or allied health providers.
Urgent & Emergency Care
Haven Paediatrics is a specialist outpatient clinic and is not equipped for medical emergencies. If your child is acutely unwell, having difficulty breathing, has had a seizure, or you are concerned for their immediate safety — please call 000 or go directly to your nearest emergency department.
For general health advice between appointments, call 13 HEALTH (13 43 25 84), which is available 24 hours a day. For non-urgent questions about your child’s care or an upcoming appointment at Haven, please contact our reception team and we’ll do our best to help.
Get Started
Ready to take the next step?
Request an appointment with Dr Erin Norman, or make an enquiry – we’re here to help your family find the right path forward.
